Delivery & Access Policy
Effective date: [EFFECTIVE DATE] · Last updated: [DATE]
CertiCo® sells digital education services only. No physical products are shipped, and there are no shipping fees.
1. How programs are delivered
All programs are delivered online through your CertiCo® account at certico.org. You can learn on any modern web browser on desktop, laptop, tablet or phone with an internet connection.
2. When you get access
- Immediately after successful payment, you receive a confirmation email and can start learning from your account dashboard.
- If you do not receive access within 24 hours, check your spam folder, then contact support@certico.org — we will fix it or refund you in full.
- Cohort-based or live sessions (where offered) show their start date on the program page before purchase.
3. How long you have access
Each purchase includes access for 1 year from the purchase date. Courses must be completed within this 1-year access period to earn a certificate. Certificates earned for courses completed within the access period are valid for life and remain verifiable after access ends.
4. Certificates
Digital certificates are issued in your account and by email within [7] days of completing all program requirements. Certificates are digital (PDF and shareable link); printed copies are not provided unless stated.
5. Where we deliver
Our Services are available worldwide, except in countries or regions subject to comprehensive US sanctions. Some featured course content may have additional regional restrictions, shown on the program page.
6. Technical requirements
A current version of Chrome, Edge, Safari or Firefox, and a stable internet connection. Some programs may require a free account with a third-party tool, listed on the program page.
7. Contact
Sisipi Inc. (CertiCo®), 3400 Cottage Way, Ste G2 #27176, Sacramento, CA 95825, USA · support@certico.org · +1 (916) 420-8712. See also our Refund & Cancellation Policy and Terms of Service.