LEGAL

Privacy Policy

Effective date: [EFFECTIVE DATE] · Last updated: [DATE]

This Privacy Policy explains how Sisipi Inc., doing business as CertiCo® (“we”, “us”), collects, uses, shares and protects personal information when you use certico.org and our programs (the “Services”).

1. Data controller

Sisipi Inc., 3400 Cottage Way, Ste G2 #27176, Sacramento, CA 95825, USA. Privacy contact: support@certico.org.

2. Information we collect

  • Account information: name, email, password (stored hashed), country, and optionally phone, education and job details.
  • Purchase information: program purchased, amount, currency, billing country and transaction records. Card details are collected and processed directly by Stripe; we never see or store your full card number.
  • Learning data: enrollment, progress, quiz and project submissions, and certificates earned.
  • Communications: messages you send us through email, chat, phone or forms.
  • Technical data: IP address, device and browser type, pages visited, and cookie identifiers.

3. How we use information

  • To create your account and deliver your programs and certificates.
  • To process payments, prevent fraud and handle refunds.
  • To provide customer support and send service messages.
  • To improve our programs and website.
  • To send marketing emails if you opt in — you can unsubscribe at any time.
  • To comply with legal, tax and accounting obligations.

4. Legal bases (EEA/UK users)

We process data to perform our contract with you, for our legitimate interests (such as security and improving the Services), with your consent (such as marketing and non-essential cookies), and to comply with legal obligations.

5. How we share information

We do not sell your personal information. We share it only with:

  • Stripe, our payment processor, to process payments and prevent fraud (see Stripe’s privacy policy).
  • Service providers that host our website and learning platform, send email, provide chat and analytics — under contracts that limit their use of your data.
  • Course partners, only where needed to enroll you in featured course content, and only the minimum data required.
  • Authorities, where required by law or to protect rights and safety.
  • A buyer or successor in the event of a merger or sale of our business.

6. Cookies

We use essential cookies to run the site and keep you signed in, and — with your consent where required — analytics and marketing cookies. You can manage cookies in your browser or our cookie banner.

7. International transfers

We are based in the United States and our providers may process data in other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

8. Data retention

We keep account and learning records while your account is active and for up to [3] years after, so you can verify certificates. Transaction records are kept as long as required for tax and accounting law. You can ask us to delete your account at any time.

9. Security

We use encryption in transit (HTTPS), access controls and reputable providers to protect your data. No system is completely secure, so please use a strong, unique password.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data; object to or restrict processing; withdraw consent; and opt out of marketing.

  • California residents (CCPA/CPRA): you have the right to know, delete and correct personal information, and to opt out of its sale or sharing. We do not sell personal information, and we will not discriminate against you for exercising your rights.
  • EEA/UK residents (GDPR): you may also lodge a complaint with your local data protection authority.
  • India residents (DPDP Act, 2023): you may request access, correction and erasure, and nominate a person to exercise your rights. Grievance contact: support@certico.org.

To exercise any right, email support@certico.org. We will verify your identity and reply within the time required by law.

11. Children

The Services are not directed to children under 13, and we do not knowingly collect their data. Users aged 13–17 may use the Services only with a parent or guardian’s consent.

12. Changes to this policy

We may update this policy and will post the new version here, notifying registered users of material changes by email.

13. Contact

Sisipi Inc. (CertiCo®), 3400 Cottage Way, Ste G2 #27176, Sacramento, CA 95825, USA · support@certico.org · +1 (916) 420-8712